COVID-19 Info

COVID-19: Updated Guidance for Parents 

Important Information about Infectious Diseases 


As you will all be aware the world is currently facing an outbreak of a new strain of coronavirus, COVID-19. This epidemic is understandably a cause for concern as it continues to spread throughout the UK with the long-term effects are still unknown.  Kids R Us is following any advice we are given from Public Health England and the Department for education. We will continue to send you updated information as the situation progresses and we thank you all for co-operating fully.  We have created a coronavirus policy that is attached to this email. Please pay attention to the information below.  

Many thanks, 

Poppy and team.  


Pre-cautionary measures:  


  1. Take a look at government guidance. For up to date information please visit 

  1. We are increasing hand-washing practices within the setting and awareness of cross-contamination, focusing on ‘Catch it, Kill it, Bin it’. 

  1. We will be tightening sickness and exclusion policies and procedures for unwell children and staff with symptoms that may match COVID-19 and have travelled or been in contact with those that have.  



Advice for Parents, Carers and Families 

  1. Follow all guidance and policies and keep up to date with latest government advice. 

  1. If you or child is unwell with the listed symptoms to remain away from the setting fro the advised period.  

  1. If you have travelled or have future travel plans abroad then to update the setting as to destination and return dates. If you are travelling to any listed areas on the government specified countries list then you MUST inform the setting before return. Listed areas found 

  1. If you have been in contact with anyone with a confirmed or suspected case of COVID-19 then you MUST inform the setting. Appropriate action will be taken dependent on individual circumstances and the current guidance. 



Policies and Procedures 

  1. We have a new policy on Coronavirus attached to this email.  

  1. Any child or member of staff showing signs and symptoms of any infectious disease will be sent home and the appropriate exclusion period followed.  

  1. Any child or staff member returning from travel from the government listed ‘Risk Areas’ will be excluded from the setting following the latest government advice found at 

  1. Any child or staff member that becomes ill with symptoms of COVID-19 or that has been in close contact with a person which has been confirmed to have COVID-19 will be excluded following the latest government advice found at 

  1. Fees will still be payable for any child that is absent from the setting due to sickness of any kind, in line with our terms and conditions. 

  1. In the event of unavoidable closure of Kids R Us due to external circumstances such as; enforced closure due to confirmed cases of notifiable diseases or extreme weather conditions, then fees remain payable in line with our terms and conditions. This is due to the unprecedented measures that are being taken.  

  1. If prolonged closure is ordered (more than 2 weeks) updated guidance and information will be given in line with the government response. 



And the most important…exercise good hygiene procedures! 

  1. Wash your and your child’s hands regularly using hot, soapy water for at least 20 seconds  

  1. Avoid touching your and your child’s face  

  1. Use tissues when coughing and sneezing and dispose of safely or use the crook of your arm.  


Catch it, Kill it, Bin it! 

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